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Frequently Asked Questions

  1. How do I create a ForMyDesk.com account?
  2. How do I track my order?
  3. How do I contact customer support?
  4. Does ForMyDesk.com collect sales tax?
  5. Hours Of Opperation

Answers...

  1. How do I create a ForMyDesk.com account?

    There are two ways to create an account: 1) if you already have items in your cart and in the process of checking out, you will be prompted to establish a ForMyDesk.com account. Simply fill in the required account information and proceed with checkout to create your account. 2) If you do not have items in your cart and want to sign up for an account before shopping then simply click on "Account" link in the green top navigation bar on the main page and follow the directions.

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  2. How do I track my order?

    Sign in to your account and click on the "Order Tracking" link in the green navigation bar at the top of any page. You will See a "view order" form. Simply enter your order number, the zip code to which the order was shipped and hit the "submit" button.

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  3. How do I contact customer support?

    You can email customer support at [email protected] or you can click the "chat" bottom located at the bottom right of any page.

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  4. Does ForMyDesk.com collect sales tax?

    GA, NC, SC, TN, VA:

    ForMyDesk.com collects sales tax on all taxable sales shipped to Georgia, North Carolina, South Carolina, Tennessee, and Virginia.  If you are in one of these states, but are exempt from sales tax, please furnish us a tax exemption certificate from your state.  A tax exemption certificate can be emailed to [email protected], Faxed to 704-596-7537, or mailed to ForMyDesk.com, PO Box 563953, Charlotte, NC 28256-3953.

    Washington State:

    ForMyDesk.com is not required to, and does not, collect Washington sales or use tax.  Sales or use tax is due on certain purchases delivered or sourced to Washington.  Washington requires you to file a use tax return when sales tax is not paid at the time of purchase.  This message is required under the Revised Code of Washington 82.13.020(2)(a)(i).

    Other States:

    ForMyDesk.com is not required to, and does not, collect sales tax for shipments to states other than those listed in the previous paragraph.  Sales or use tax may be due on your purchases and you should refer to the law for your state.

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  5. Hours Of Opperation

    Our Hours of Operation for Customer Service is Monday-Friday 8:00 AM-5: 00 PM Eastern.

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